Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Waitrose en ago 2018
Entrevista
Online assessment and then offered an interview. Group interview with scenario questions, and then after a 1 - 1 interview with different ‘give an example’ questions. Heard back a week or two later
Preguntas de entrevista [1]
Pregunta 1
Previous work experience/ scenarios with customers
Acudí a una entrevista en Waitrose (Guildford, Inglaterra)
Entrevista
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Acudí a una entrevista en Waitrose (Monmouth, Wales)
Entrevista
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a customer who was unhappy with a purchase?