Weak group assessment and 101 interview. Applied online, passed the situational judgement test, was called for a group assessment day. 3 of us were there. We were led to a room, after waiting in the cafe area, and given some papers to read, told we had 5 minutes to read them and then she'd be back. Back she came and we had 15 minutes to discuss and solve the 5 issues with the given scenario (all to do with stock control and display). The woman that led this was a stern-faced woman - who made it feel more like you were on trial for something - not a pleasant or welcoming person at all, rather put the fear in to you. For that my, otherwise, happy-go-lucky, confident and bubbly nature took a dive, The 1-1 was even worse, led by a woman who was clearly filling in for someone as the interview was very weak and the questions asked were irrelevant, also very silly. One: How would you sell a product to a customer? Well it depends what the product is, and it's a very hard question to answer to give any real value to it. She also was unwelcoming and didn't put you at ease at all. These interviews are unfair as they don't get to see the real person. I've always won most jobs on my bubbly, outgoing and positive, friendly nature, I've never failed an interview in all my life. I failed this one - their loss. On reflection, the vibe of the place had me decided it wasn't a place I'd want to work day-n-day out, as much as I like shopping there. I'll stick to being a customer. I think I was saved. Waitrose: Your Exeter store needs better, fairer led interviews with nicer people. I've read mostly good things about the interview process and friendly staff, that was not my experience at all.

Group interview of various scenarios and outcomes and how to deal with those. Individual interview goes over your experiences and times you have displayed certain behaviours and qualities to assess your applicability