Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Waitrose (Rushden, East Midlands, England) en oct 2017
Entrevista
Started with a group interview, where we were given a scenario where things had gone wrong in a day, and each person had a personal profile. We had to firstly match the person to the issue, and then rank the issue in order of which we would solve first. It was sort of easy but required a lot of thinking and team work. We then had to report back to the interviewers, speaking one at a time, to explain our choices. We then had to wait for our individual interviews where they asked standard questions.
Preguntas de entrevista [1]
Pregunta 1
Talk about a time you were in a difficult situation and how you resolved it.
Acudí a una entrevista en Waitrose (Guildford, Inglaterra)
Entrevista
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Acudí a una entrevista en Waitrose (Monmouth, Wales)
Entrevista
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a customer who was unhappy with a purchase?