Envié una solicitud electrónica. Acudí a una entrevista en Victoria & Albert Museum
Entrevista
You are invited to an interview alongside group activities such as selling a product from the shop and giving a tour of the museum during the assessment centre day. It is all manageable and they just want to see that you can communicate to the public.
Otras opiniones sobre las entrevistas para el puesto de Visitor Experience Assistant en Victoria & Albert Museum
Acudí a una entrevista en Victoria & Albert Museum
Entrevista
The interview process was chaotic and longwinded, minimal information was provided to applicants and there appeared to be very little communication between teams and people responsible for the hiring of new employees.
Preguntas de entrevista [1]
Pregunta 1
What kind of vegetable would you describe yourself as?
Envié una solicitud electrónica. Acudí a una entrevista en Victoria & Albert Museum (Londres, Inglaterra) en jul 2022
Entrevista
Got asked to come to an assessment day at the V&A. Arrive early morning and it took about 2-3 hours, consisting of an introduction, two group activities, a break, a chance to talk with some staff, and then a 1-1 interview that lasted approximately 10 minutes.
I went in with a lot of energy and it paid off, I was able to have some great conversations with other candidates and staff. The staff were really lovely, bubbly, and encouraging, and the other candidates (~15 of us) were supportive and friendly.
At the end, we were asked to fill out some security details and get our forms checked, then we were sent on our way.
Overall a very pleasant day, especially if you make the group activities fun. I really enjoyed myself!
Preguntas de entrevista [1]
Pregunta 1
Group activity 1: Given a picture of an object in the museum, had to find it and answer about 6 different questions about it. Then give a max 2 minute group presentation of the information to one of the staff members. We split the q's as a group for efficiency, which worked well.
Group activity 2: Pick 2 V&A shop items on the table and give a max 2 min group presentation on their relevance to the object we focused on in activity 1, how we would sell them, upsell opportunities, etc.
1-1 interview:
1) Tell us about a time where you received good customer service.
2) Tell us about a time where you had to have a difficult conversation.
3) What would you do if you were staffing a gallery and no-one was there, how would you remain alert and interested? (not exact wording, essentially how would you remain preoccupied. I talked about my great imagination)
