Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Verizon en jul 2010
Entrevista
Went through the phone interview and skills test and was scheduled for one on one interview the next day, and told if there was a problem making the appt, to just call and reschedule. Turns out I couldn't make the interview the next day, and called shortly after leaving the skills test to reschedule. Called twice. Both times was told someone would call me back to reschedule. Days later, I had a voice mail with a number to call to reschedule. Called the number, no answer, left a message. Frustrated, I just kind of said to heck with it. Not the only job out there, you know...
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to handle an irate customer?
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
