Envié una solicitud electrónica. Acudí a una entrevista en Verizon en oct 2021
Entrevista
Take a assessment, if you pass you will be contacted for an interview. First interview is to confirm if you have the internet required working from home. Then your last interview is answering questions via webcam.
Preguntas de entrevista [1]
Pregunta 1
Name a time you had to deal with a unhappy customer, what did you do to make it right?
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how