Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Verizon (Rochester, NY) en abr 2010
Entrevista
It is a multi step process with 2 phone interviews and one in person. First one is with a recruiter and is about 45 mins. The second is with a hiring manager and lasts about an hour. The last is in person with a hiring manager and is about an hour.
Preguntas de entrevista [1]
Pregunta 1
Lots of situation questions. Ex: Tell me about a time when you had to resolve a customer issue...
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how