Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en Verizon (West Valley City, UT) en jun 2009
Entrevista
Applied at the Call Center. Took an initial Questionnaire online about how I would deal with certain experiences (nothing out of the ordinary.) Had in person interview later with 2-3 different supervisors. Got callback about accepting position. Had to take drug test. Was offered position. Had pretty extensive class training.
Preguntas de entrevista [1]
Pregunta 1
Don't remember specific questions. Do remember they were general like "tell me about you had to interact with an upset customer."
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026
Entrevista
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time where you overcame an obstacle and how
