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      Búsquedas relacionadas: Opiniones sobre Verizon | Ofertas de empleos en Verizon | Sueldos en Verizon | Beneficios en Verizon
      Entrevistas de VerizonEntrevistas para el puesto de Customer Service Specialist en VerizonEntrevista de Verizon


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      Entrevista de Customer Service Specialist

      14 mar 2013
      Empleado anónimo
      Elgin, IL
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 4 semanas. Acudí a una entrevista en Verizon (Elgin, IL)

      Entrevista

      This was my 3rd time interviewing for this position, so I guess I am "charmed" The first 2 times I didn't prepare and I stumbled. I passed the assessments with flying colors and then the interviews were my problems. You NEED to know the S.T.A.R. Methodology inside and out. Look the interviewer in the eyes, smile. This past time when I interviewed the process moved along quite fast. I was made and conditional offer; which was contingent on me passing a background check. They WILL check and verify previous employment and education. Each state of the interview they will verify the information each time. I said that I completed my bachelor's degree a certain year. Now, Verizon does NOT use A-check anymore, they use a different company now. The had a clerical error of when I got my degree. I gave them the year, and they asked me to fax, or email them a copy of it because my college has a very strict verification. They verification company said that I graduated 10 years LATER than what I put on my resume and application. The college verified the correct year, and each person that I talked to during the interview process collaborated that I did indeed give the correct information. So, if it takes them a while to get back to you, be patient. I was called back and was told that all of my checks had cleared and given my start date. My BEST advice, be honest on your application. They are looking for honesty most of all.

      Preguntas de entrevista [1]

      Pregunta 1

      Name a situation where you were given a goal and could not meet it?
      Responder pregunta
      1

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Specialist en Verizon

      Entrevista de Customer Service Specialist

      21 ene 2023
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Verizon

      Entrevista

      Interviewer was surprisingly extremely rude and not flexible. I was excited for the interview but the hr rep clearly had preconceived attitudes. The gentleman definitely didn’t enjoy his job. The job itself seemed pretty straight forward

      Preguntas de entrevista [1]

      Pregunta 1

      What do you want out of a job
      1 respuesta
      1

      Entrevista de Customer Service Specialist

      2 sept 2025
      Empleado anónimo
      Wilmington, NC
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Verizon (Wilmington, NC) en ene 2021

      Entrevista

      The questions were straightforward; they were basic interview questions and required basic skills and knowledge. I thought it was simple compared to various other interviews. I highly recommend for the future if someone is given a job or interview offer

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time you dealt with a disappointed client?
      Responder pregunta

      Entrevista de Customer Service Specialist

      8 feb 2021
      Empleado anónimo
      Atlanta, GA
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Verizon (Atlanta, GA) en sept 2020

      Entrevista

      Applied online via Verizon careers website. Phone interview with general questions about myself and experience related to position. Video interview with role play. Job offered 2 weeks after video interview .

      Preguntas de entrevista [1]

      Pregunta 1

      Role play of escalated customer scenarios.
      1 respuesta