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      Búsquedas relacionadas: Opiniones sobre Verizon | Ofertas de empleos en Verizon | Sueldos en Verizon | Beneficios en Verizon
      Entrevistas de VerizonEntrevistas para el puesto de Customer Care Representative en VerizonEntrevista de Verizon


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      Entrevista de Customer Care Representative

      13 feb 2013
      Candidato de entrevista anónimo
      New York, NY

      Otras opiniones sobre las entrevistas para el puesto de Customer Care Representative en Verizon

      Entrevista de Customer Care Representative

      23 jun 2023
      Empleado anónimo
      Albuquerque, NM
      Oferta aceptada
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Verizon (New York, NY) en ene 2013

      Entrevista

      I was brought in to an open house in New York City, I thought it was going to be a group interview, but it was about a dozen 1:1's at once. My interviewer was an asst manager, he was really nice, waited about 20 more minutes for an interview with HR. Went great, then I was contacted by HR in North Carolina offering me the job, and telling me about the background check. The background check started and they called me during the most inconvenient hours, during school, and they would call 4-10 times while I was in the midst of class. I was made to go to take a drug test, which I wasn't refunded for the transportation to get there. I was called back a week later from an HR woman in Connecticut, asking me about a discrepancy on my application (there was an error with my dates on one of my jobs, but it was just an error). I was told she was going to call me back the next day and let me know. I waited all day, until 9PM at night, nervous at my wits end, thinking I was going to get this job. However she didn't call me until the following day and told me the offer was going to be rescinded because of the one discrepancy. I can't believe how ridiculous the interview process is for this company. Even Apple (the richest company in the world) doesn't go as in depth. I had to take time out of my day and money out of my pocket to get things done and wasn't refunded. You would think you were applying for a seat in the US Senate. I will never be applying to the fascist company that is Verizon Wireless.

      Preguntas de entrevista [1]

      Pregunta 1

      What are you not looking forward to with this position?
      Responder pregunta
      2
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Verizon (Albuquerque, NM)

      Entrevista

      Uses the star method for a portion of the interview process. Also, would present you with two scenarios and role play scenarios. Scenarios would be sent out to you via email prior the interview to practice.

      Preguntas de entrevista [1]

      Pregunta 1

      Name a time where you went through a difficult situation and what was the outcome.
      1 respuesta

      Entrevista de Customer Care Representative

      10 sept 2022
      Empleado anónimo
      Orlando, FL
      Oferta aceptada
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Verizon (Orlando, FL) en sept 2021

      Entrevista

      It was pretty standard. It was virtually done since I applied for a WFH position. The role play process was ok, but definitely different than your standard STAR method process. But other than not it was fine

      Preguntas de entrevista [1]

      Pregunta 1

      They provided a scenario and I had to role play it out as if I was the agent
      Responder pregunta

      Entrevista de Customer Care Representative

      24 nov 2021
      Empleado anónimo
      Atlanta, GA
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 meses. Acudí a una entrevista en Verizon (Atlanta, GA) en jun 2021

      Entrevista

      The interview was through blue jeans and you’re asked to do two role playing scenarios, on camera. They provide you with the information prior to the interview. It was really fast and I heard something back a week later. The onboarding process was tedious, my start date got pushed back so many times. That’s the only thing that I would say was complicated

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for verizon? What do you plan to do working for the company career wise?
      Responder pregunta