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      Búsquedas relacionadas: Opiniones sobre Verizon | Ofertas de empleos en Verizon | Sueldos en Verizon | Beneficios en Verizon
      Entrevistas de VerizonEntrevistas para el puesto de Customer Service Representative en VerizonEntrevista de Verizon


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      Entrevista de Customer Service Representative

      28 abr 2018
      Empleado anónimo
      Elgin, SC
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Verizon (Elgin, SC) en abr 2018

      Entrevista

      There's 3 parts of this interview process. I applied 3/21/18, and then I received an invitation email to take an 90 min assessment on 03/23/18. The assessment basically checks your knowledge of logical common sense, speed of typing, and multi-tasking. I received an email on 03/26/18 that I've been selected for a phone interview. I set up the phone interview and it took place on 03/29/18. The phone interview were basic questions of background, and understanding the position that you applied for, and the company's procedures and environment. Some behavioral questions were included also. the phone interview last about 45 mins. 04/10/18 I received a call from a recruiter to set up face to face interview, i missed the call and was left a voice mail. I called back an hour and a half, and the recruiter informed me all the slots were taken. So i had to follow back up with the recruiter the next following day. I was able to set up an face to face interview on 04/13/18. Make sure you stay by your phone, because if you miss the call and unable to get with the recruiter right away the time to choose your face to face interview can be delayed. On that given date of my face to face interview, in my opinion, it was extremely easy, the support manager was Awesome we clicked right away. A lot of knowledge given on the workplace environment, their benefits package, pay rate, and shift bid process. The interview also include behavioral questions for the first part of the interview, then the second required role playing. the interview was about and 1 hr and a half. After the interview i received an follow up email on 04/24/18, i replied to the email with information the email requested the next day and i received a call on 04/14/18 that i GOT THE JOB!!!!!!!!! The process can be long, but it is worth it! I start 05/22/18 and i cant wait just waiting on background check, and drug test and I am good to go! Make sure your information on your resume is correct! They check everything for background

      Preguntas de entrevista [1]

      Pregunta 1

      Name a time you had an irate customer, and how did you handle the customer? Name a time you had to go over and beyond to satisfy a customer. Sell a product to an Irate customer(role play)
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Verizon

      Entrevista de Customer Service Representative

      26 may 2026
      Candidato de entrevista anónimo
      Cincinnati, OH
      Oferta rechazada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Verizon (Cincinnati, OH) en may 2026

      Entrevista

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you handle an angry or disgruntled customer?
      1 respuesta

      Entrevista de Customer Service Representative (CSR)

      31 ene 2026
      Empleado anónimo
      Hazelwood, MO
      Oferta aceptada
      Experiencia neutra
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Verizon (Hazelwood, MO)

      Entrevista

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Preguntas de entrevista [1]

      Pregunta 1

      How I would be an asset to the company
      Responder pregunta

      Entrevista de Customer Service Representative

      19 ene 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Verizon

      Entrevista

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us a time where you overcame an obstacle and how
      Responder pregunta

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