Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Verizon (Albany, NY) en mar 2014
Entrevista
You go through a personality quiz, an in person interiew with a store manager who then hands their review off to a hiring Human Resource Coordinator, there are about 2 to 3 phones interviews in one of which you role play and do situational Q&A
Preguntas de entrevista [1]
Pregunta 1
How would you approach a customer who is irate from a previous situation, having an issue with their bill and has had to make multiple phone calls and trips to the store?
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Verizon
Entrevista
The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture
Preguntas de entrevista [1]
Pregunta 1
What type of previous experience to you have?
-Tell us about a time when you were faced with a difficult situation that you did not think you could overcome
-Why do you want to work for Verizon
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Verizon en jul 2022
Entrevista
I applied online and passed the online assessment, I then did a video interview and after had to wait a while until I was contacted for a job offer. The interview consisted of STAR scenario questions which were all fairly easy. Once I got the offer they started the background check which took 8 days to clear.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to deal with an angry customer and what did you do?
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Verizon en sept 2021
Entrevista
There were three parts to my hiring process. 1. The recruiter called me and asked me questions. 2. I spoke to the Assistant Manager. They asked me standard questions and we role-played a standard sale. 3. I did an in-person interview with the General Manager. We also did a role-play as well. BE PREPARED FOR THAT.
