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      Ventrica

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      Búsquedas relacionadas: Opiniones sobre Ventrica | Ofertas de empleos en Ventrica | Sueldos en Ventrica | Beneficios en Ventrica
      Entrevistas de VentricaEntrevistas para el puesto de Customer Service Advisor en VentricaEntrevista de Ventrica


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      Entrevista de Customer Service Advisor

      4 jun 2022
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Ventrica

      Entrevista

      Assessments in Maths, English, customer service, and an interview which was on Teams for a working from home post. The two interviews I had were sympathetically conducted with standard customer service questions.

      Preguntas de entrevista [1]

      Pregunta 1

      Explain how you dealt with an unhappy customer.
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Advisor en Ventrica

      Entrevista de Customer Service Advisor

      9 jun 2025
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Ventrica

      Entrevista

      It was a group interview process which had two stages. The group interview was enjoyable and I was accepted to the next stage which was a solo interview. The Group interview was about Charlotte Tilbury products and interactive and then the next interview stage was competency base

      Preguntas de entrevista [1]

      Pregunta 1

      They told us to get one item and try and sell it in front of the group
      Responder pregunta

      Entrevista de Customer Service Advisor

      21 jul 2016
      Candidato de entrevista anónimo
      Southend-on-Sea, England
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Ventrica (Southend-on-Sea, England)

      Entrevista

      I applied for the job on a Saturday and got a call back from them on the Monday and arranged for an written assessment and a 1 to 1 interview on the Thursday morning. The written assessment was a spelling, grammar and numeracy test which was fairly easy and the 1 to 1 interview was also easy with the standard questions usually asked at a telephone advisor interview. Even though I had a pleasant experience at the actual interview I am very disappointed with the treatment after. I was told I would find out within 24-48 hours as they needed people to start in two weeks time and I needed to handed my notice in at work, didn't hear anything at all by the following Wednesday so I called up myself, spoke to someone else and they told me the recruiter was at an interview and would call me back as soon as she could, haven't heard a thing since which was nearly 2 weeks ago. Wish they would of told me that I hadn't got the job so I could of learned what I done wrong at the interview so I didn't do it again. Also the waiting around and wondering wasn't very nice either.

      Preguntas de entrevista [4]

      Pregunta 1

      Why do you want to work for us?
      Responder pregunta

      Pregunta 2

      Name a time you had a difficult customer and how did you over come it?
      Responder pregunta

      Pregunta 3

      Explain a time when you went above and beyond for a customer?
      Responder pregunta

      Pregunta 4

      Why should we hire you over everyone else?
      Responder pregunta
      4
      avatar
      Respuesta de Ventrica
      9y
      Thank you for taking the time to leave this interview review. I am very happy to hear that you had a pleasant experience with us. But, I am very concerned to hear that you have not been contacted, as there is a very strict procedure in place for recruitment. I have forwarded your feedback onto our recruitment manager who will investigate this further however, in the meantime if you could provide us with your full name and date of interview via email - ventricadigital@ventrica.co.uk that would be a fantastic help into finding out exactly what happened! I look forward to hearing from you and resolving this matter. Many thanks, Rosie.

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