Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Vanguard (Charlotte, NC)
Entrevista
You are first contacted by a recruiter and she just asks you about your resume and your experience. She then asks you what you know about Vanguard. This is key..just make sure you do your research and know that they are know for their ETF's. After that, if you did well they will schedule an interview at one of their sites. The on site interview is kinda of a preview day and full of behavioral interview questions. The very next day I was offered the position.
Preguntas de entrevista [1]
Pregunta 1
The most unexpected questions involved them giving you a case study and you going through step by step on how to solve the issues that customers have.
Acudí a una entrevista en Vanguard (Charlotte, NC)
Entrevista
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Vanguard (Charlotte, NC) en ago 2021
Entrevista
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call
