Solicité el puesto en persona. El proceso duró 5 días. Acudí a una entrevista en Urban Kayaks (Chicago, IL) en may 2013
Entrevista
Tested your kayaking ability by going for a short paddle. Then I sat down with the ownership and they ran me through a couple of customer service examples and had me type out some short emails that I would be sending to customers.
Preguntas de entrevista [1]
Pregunta 1
Give an example of a time when you had a confrontation with a customer and how you handled it.
