Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en Unum (Portland, ME) en dic 2018
Entrevista
Easy and everyone was pleasant. Know the STAR method, and practice using it. It is expected that you’re familiar with it. Phone interview and then was invited to the location and interviewed with two people. Bring copies of your resume.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to give a customer bad news.
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
Solicité el puesto a través de una agencia de empleo. El proceso duró 2 semanas. Acudí a una entrevista en Unum (Chattanooga, TN)
Entrevista
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
