Solicité el puesto en persona. Acudí a una entrevista en Unum (Columbia, SC) en jun 2022
Entrevista
Fairly Straightforward for what you are interviewing for. Mock calls with manager on the line and another manager in the room. Work through script and handling challenging customer service expectations.
Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Unum
It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
Solicité el puesto a través de una agencia de empleo. El proceso duró 2 semanas. Acudí a una entrevista en Unum (Chattanooga, TN)
Entrevista
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
