Solicité el puesto a través de un captador. El proceso duró 4 semanas. Acudí a una entrevista en USAA (Glendale, AZ) en mar 2023
Entrevista
Two interviews, both personality and job related questions. Good interview process and good communication. All virtual. Had to wait almost 2 weeks for the initial interview and also the follow-up.
Preguntas de entrevista [1]
Pregunta 1
When was a time you had to deal with a request from a customer you couldn't accommodate and how did you handle it.
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.
