Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en USAA en ago 2024
Oferta aceptada
Experiencia neutra
Entrevista fácil
Solicitud
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en USAA (Tampa, FL) en nov 2010
Entrevista
They begin with a phone interview, then a 30 minute in person interview. The in person is in front of 2 people with 1 typing every word you say. Then they do an intensive background check including a drug test.
Preguntas de entrevista [1]
Pregunta 1
This was a very easy interview. USAA is not the home of intelligence.
My first interview was with the recruiter - The recruiter asked about my claim experience as well as my experience with claim handling software. She also asked about how much my current company allows me to pay out without manager approval.
Second interview was with 2 hiring managers. Both were really great guys. Super chill and asked targeted questions regarding how I would deal with upset customers. The questions the hiring managers asked were STAR........Situation - Task - Action - Result
Preguntas de entrevista [1]
Pregunta 1
Explain how you have dealt with an upset customer.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en USAA
Entrevista
STAR interview method is used. Had a phone interview first that was followed by an in person interview. Make sure you come prepared with your own questions to ask about the position.
Very difficult a lot of questions asked based on STAR, scenarios based on experience and hypothetical
Situations, strengths and weaknesses. They asked a lot of questions in different ways to see how you would answer and if you would answer the same way. Thorough
