Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en USAA (San Antonio, TX)
Entrevista
First, I had an online assessment, then a phone interview. After the phone interview, I was asked to complete a drug test and background check. Then, I received an on-campus interview with 2 managers. One typed mainly and the other asked the questions. I received a call the next day offering me the position. I accepted it online and I start soon. It was a pretty straightforward, yet intimidating process!
Preguntas de entrevista [1]
Pregunta 1
They were all difficult because I handle these on a daily basis--- name a time when you helped an upset customer, name a time you helped achieve a common goal, etc
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en USAA (Dallas, TX) en mar 2016
Entrevista
Application submitted and 3 weeks later was phone interviewed. A week after that I got a face to face interview and did very well. I was even told by the hiring representatives that I did outstanding. Found out by email the next day I wasn't hired.
Preguntas de entrevista [2]
Pregunta 1
Describe a situation where you had a disgruntle customer and how did you handle it.
Envié una solicitud electrónica. El proceso duró 6 semanas. Acudí a una entrevista en USAA en sept 2015
Entrevista
Contacted via email for a phone interview. Phone interview, drug and background check was started. Panel interview was schedule, contacted two weeks later to accept or declined job. Of course
Preguntas de entrevista [1]
Pregunta 1
Give an example for of a time you had give bad news to customer or person.
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en USAA en jun 2015
Entrevista
I was contacted within a few days of submitting my application. I completed an online assessment and phone interview. I was then asked to interview in person. It was 2 weeks before I was asked to complete a drug screen and background check. It was another week before I was offered the position.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to deliver bad news to an upset customer.
