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      Búsquedas relacionadas: Opiniones sobre USAA | Ofertas de empleos en USAA | Sueldos en USAA | Beneficios en USAA
      Entrevistas de USAAEntrevistas para el puesto de Customer Service Representative en USAAEntrevista de USAA


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      Entrevista de Customer Service Representative

      6 sept 2018
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en USAA

      Entrevista

      it was a phone interview. nothing much to be said about it. it was kind of disorganized but they all are for the most part. USAA SAYS they are there for veterans, but they are not. they are like any other call center. they are there to make a profit and that's it. I really hate giving bad reviews but this one made no sense at all. I am a disabled 40 year old vet. I have over 5 years of call center experience. Sales management experience, owned my own company and also worked for years at an INSURANCE COMPANY. Seems to me that I would be a great fit. what did i just get in my email. We are sorry but your qualifications dont match what we are looking for. Ever seen that? of course you have. its all bull and lies. I am exactly what this company is looking for. I am a white male... guess thats strike 1 and 2. I am not 20 years old... strike 3. Beware applying here. if you have tons of relevant direct experience and feel that you would be a perfect fit, dont apply. You are wasting your time. If you are a young person with little to no real experience and never served... by all means, apply. shame. way to look out for those who took part in the service . Im even a quarter native, but why even mention that at this point.

      Preguntas de entrevista [1]

      Pregunta 1

      They ask all the typical TMT questions that are designed to never get to know you as a person or your real work experience. I swear this corporate world has turned into a drone circuis.
      1 respuesta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en USAA

      Entrevista de Customer Service Representative (CSR)

      1 oct 2025
      Empleado anónimo
      San Antonio, TX
      Oferta aceptada
      Experiencia neutra
      Entrevista normal

      Solicitud

      Acudí a una entrevista en USAA (San Antonio, TX)

      Entrevista

      Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes

      Preguntas de entrevista [1]

      Pregunta 1

      Situation questions using star method
      Responder pregunta

      Entrevista de Customer Service Representative

      9 jul 2025
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en USAA

      Entrevista

      After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for USAA?
      Responder pregunta
      1

      Entrevista de Customer Service Representative

      28 abr 2025
      Candidato de entrevista anónimo
      San Antonio, TX
      Oferta rechazada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en USAA (San Antonio, TX)

      Entrevista

      Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.

      Preguntas de entrevista [1]

      Pregunta 1

      Who was your favorite employer and why
      Responder pregunta