Envié una solicitud electrónica. Acudí a una entrevista en USAA (San Antonio, TX) en jun 2017
Entrevista
I applied for this position over 2 months ago. They sent me an assessment that took about an hour. Last week I had my first phone interview and after the recruiter set me up for an in person interview. I went and I felt pretty confident since I have 12 years of experience in customer service as well as sales. Unfortunately the next day I received an email stating that overs were more qualified then myself. I feel like I wasted a ton of time for an entry level position. Good luck if you apply. For me I will not be reapplying again.
The interview process is relatively straightforward. For any contact center role, they take into account any customer-facing positions you’ve had in the past and prioritize your most recent experience. Having at least some knowledge of the military community helps as USAA remains loyal to its member base, which is composed mostly of those who were in the military or have had family that served.
Preguntas de entrevista [1]
Pregunta 1
What was one experience where you noticed something was wrong, and what did you do to fix it? What did you learn from the experience?
2 sets of interviews, called back took about 2 weeks but varies, drug test, got a offer letter, then started work. Not a hard process if your familiar with it
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en USAA (San Antonio, TX) en nov 2017
Entrevista
Once I put in my application on line 2 weeks later I received an email to take an assignment test within 48 hrs
One week after that I received an email scheduling a phone interview lasted around 30 minutes
Next you received an email saying you didn’t qualify or a phone call for a face to face interview
