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      Búsquedas relacionadas: Opiniones sobre USAA | Ofertas de empleos en USAA | Sueldos en USAA | Beneficios en USAA
      Entrevistas de USAAEntrevistas para el puesto de Customer Service Representative en USAAEntrevista de USAA


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      Entrevista de Customer Service Representative

      13 may 2016
      Candidato de entrevista anónimo
      Tampa, FL
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en USAA (Tampa, FL)

      Entrevista

      I applied online, the following day I was contacted by a recruiter. She verified that I had daily contact with customers, she then informed me that I needed to complete the online assessment as soon as possible. I completed the assessment which I experienced several technical difficulties. After I completed the assessment I emailed the recruiter. Several weeks went by then finally I received another email from the recruiter informing me another position had been created and she suggested I apply. I applied for that position and another week or two went by. I finally received an email inviting me to complete a phone interview. I confirmed the phone interview but I never did receive a confirmation email confirmation the phone interview. A couple of days later I had the phone interview. The gentleman was very professional and pleasant. I was invited to a one on one interview for next week. I was also asked to give consent online for my background and credit check. Overall it was a lengthy process but I'm just thankful for the opportunity.

      Preguntas de entrevista [5]

      Pregunta 1

      Where do you see yourself in 2 years?
      Responder pregunta

      Pregunta 2

      Why are you leaving your current place of employment?
      Responder pregunta

      Pregunta 3

      Describe a time you had to deal with a difficult customers and how did you handle it?
      Responder pregunta

      Pregunta 4

      What do you know about the company?
      1 respuesta

      Pregunta 5

      Are you comfortable working in a call center?
      Responder pregunta
      17

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en USAA

      Entrevista de Customer Service Representative (CSR)

      1 oct 2025
      Empleado anónimo
      San Antonio, TX
      Oferta aceptada
      Experiencia neutra
      Entrevista normal

      Solicitud

      Acudí a una entrevista en USAA (San Antonio, TX)

      Entrevista

      Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes

      Preguntas de entrevista [1]

      Pregunta 1

      Situation questions using star method
      Responder pregunta

      Entrevista de Customer Service Representative

      9 jul 2025
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en USAA

      Entrevista

      After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for USAA?
      Responder pregunta
      1

      Entrevista de Customer Service Representative

      28 abr 2025
      Candidato de entrevista anónimo
      San Antonio, TX
      Oferta rechazada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en USAA (San Antonio, TX)

      Entrevista

      Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.

      Preguntas de entrevista [1]

      Pregunta 1

      Who was your favorite employer and why
      Responder pregunta

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