I applied on line and received a phone interview the next day followed with a email to report in for Management Skills and Abilities Assessment tests. The email was real specific; it confirmed date, time, directions to the facility, directions to the testing building, where to park, what you need to bring (ID etc), who to ask for upon arrival; and even what to wear! After waiting over a hour the HR Rep finally appeared never apoligized only stated he didn't know I was scheduled for testing this morning. (He was copied on the email.) Note: Security was professional, phoned the HR Rep, left voice mails and actual went to his office to let him know I was still waiting. I passed the 1st portion of the test and was told I would be contacted with results on the 2nd part of the test. I sent 2 email requesting my results, the 1st reply was "I just got back from vacation, I'll give you feedback in the next 2 days", that didn't happen, a week later the next reply to my email was "I thought you had the results already you didn't qualifiy" The testing team was unorganized and unproffessional! A forty-two day process and a waste of my time. I now avoid all job posting for UPS AND I REALLY NEED A JOB!