Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en UKG en abr 2015
Entrevista
There were a series of 3 interviews. Phone, Skype, & inhouse. There was an analytical assessment that preceded the 3rd and final inteview. The job that I was applying for was/is customer service driven. I was extremely prepared for all 3 interviews & still was unsure as to how I did until I received a call from one of their talent managers to confirm their interest in me. Great job, great opportunites.
Preguntas de entrevista [1]
Pregunta 1
During my inhouse interview, they wanted me to reference a time when I went above and beyond for clients in my prior work experience. Make sure that you know what above and beyond is, & be able to describe what above and beyond type qualities entail.
The interview process is too long. Had to do phone interview, a test, and 2 panel interviews. I do not believe the pay is enough for such a long hiring process.
Preguntas de entrevista [1]
Pregunta 1
What are some missed opportunities in your previous company.
Solicité el puesto a través de un captador. El proceso duró 2 semanas. Acudí a una entrevista en UKG (Atlanta, GA) en jul 2020
Entrevista
Received a call from a recruiter and was invited to complete a Hirevue interview. Although it was different from what I expected I liked the fact that I could do the interview at whatever time was convenient for me. It does feel a bit awkward just recording your answers and sending them off but I think it's part of the appeal. It throws you off a bit to see how you handle it. The questions are your typical customer service questions and you don't need to use the full time to answer them. You also have 2 chances to record your answers but I usually submit my first attempt because I find it comes off less rehearsed and as natural as talking to yourself can be. After you send your answers it asked to complete some "brain teaser" still activities that were simple to figure out. It took at most 30-40 mins to complete the recording and the activities all from the comfort of my house. I was selected for a virtual panel interview afterward with the managers that I would be working with which is just you would expect.
Preguntas de entrevista [1]
Pregunta 1
Examples of negative customer experiences turned positive. Examples of conflict resolution in the workplace.
Solicité el puesto a través de un captador. El proceso duró 1 semana. Acudí a una entrevista en UKG (Weston, FL) en jul 2020
Entrevista
The whole process was amazing. My recruiter, Tina, was excellent!!! She updated me on the process, gave me a pep talk before the interview, and offered me the position the day I interviewed. The whole process was quick and enjoyable. Tina was super personable and it made the process fun! The managers that interviewed me were super nice, personable, and very well spoken. Make sure to dress to impress! They noticed my suit and tie real quick. I used to be a Temp Employee for Rapid Response and was placed in a permanent position shortly afterwards through the Rising Stars Program. I think everyone should be a part of this wonderful program to learn customer service and account management skills in the world leading HR/Payroll company. Go Ultimate!
