It started with an online assessment that seemed to test for basic reading/math/locating skills, followed by an online ethics assessment. From there I was called for an interview with the service manager, who oversees lawn technicians. During this interview, I was asked about my customer service skills, and some probing questions to assess the depth of my knowledge of lawncare and landscaping(not a pre-requisite). The next step in the interview process is a second interview a few days later with the general manager for the branch. This interview is more of the same questions from the first interview, and highly sales-focused. An offer will be given at the end of the second interview for $12.00/hour pending drug test and background check(the background check doesn't have to be especially clean apparently). I understand that this process has changed a bit this year; if you have a pulse, they'll hire you at Springboro OH location. They do not require a high school diploma or clean criminal record.