What motivated you to apply for a position with Towson Campus Recreation, and how do you see yourself contributing to our team environment? Describe a time when you provided excellent customer service. What steps did you take to ensure the individual felt supported and valued? Campus Rec staff often work in fast-paced situations. How do you stay organized and manage stress during busy shifts or unexpected challenges? How would you handle a conflict between two patrons or students to ensure safety and maintain a welcoming atmosphere?