Phone screening then zoom remote interview apple experience product call centre exp or rest experience. The questions are quite easy and not difficult at all the thing is make the cut between the anount of candidates in group interviews

Introduction and softball character questions to start, then postion explanantion, followed by questions to assess client communication skills and conflict resolution. One of the two interviewers seemed bothered just being in the zoom call and conducting the interview. He made the interview process a bit uncomfortable.