Applied through corporate website. Had a phone interview which was 20 minutes. Going over past experience and education related to the job. Talked about roles and responsibilities etc. Invited for an in person interview which lasted 30 minutes. Kind of intimidating, interviewed by 4 people. Asked about 20 questions, maybe more. Some i could remember:
-How to handle someone youre training who doesn’t understand or speak too much English?
-goes over resume, education, discuss experience
-going above and beyond for your workplace/colleague
-something unethical taking place at your workplace, how you handled it
-how to handle an irate customer
-something you wish you did differently after dealing with a customer
-what skills are important for this position, which is the most important
-how long do you see yourself with the company
-altercation with a colleague at work, how you handled it
-you hear feedback from your manager, how did you handle it
-if you had a lot of assigned tasks how would u manage, in order to finish on time? What if you had tasks left but couldn’t finish?
-a time where you had to focus on work only and things kept popping up
Preguntas de entrevista [1]
Pregunta 1
Some questions were strictly about your previous experience similar to the operations representative position. I think this is the only way you end up getting an interview, if you have the required experience.
Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Tim Hortons (Oakville, ON)
Entrevista
Phone interview for the first stage. A very nice lady who called me and asked if I was able to speak. Super nice and took notes for every reponse I gave.
Preguntas de entrevista [1]
Pregunta 1
Have you ever been in a conflict and what did you do?
When your team member was having difficulty with a certain task what did you do?
