I applied on the website and was invited to interview. It ended up being a group interview consisted of a questionnaire and then a tour and then we asked questions, the whole thing was just under 2 hours. I was invited back to do a "working interview" the following which was basically just shadowing the current front desk and asked questions while we worked. I was there for over 4 hours and didn't speak with the owner until the last 20 min or so. I was told they'd get back to me and never heard anything so I had to reach back out. Everything seemed very a bit chaotic and unorganized. It also sounds like there's a lot of turnover. The amount of work to how much they'd want to pay is probably why people don't stay.