Solicité el puesto por otro medio. El proceso duró 3 semanas. Acudí a una entrevista en The Cigna Group (Nashville, TN) en sept 2018
Entrevista
Phone interview first to advise that the first dept I applied for was full and position closed.
Then i asked if there was another dept that needed assistance. My application was transferred to the Customer Service Dept.
Preguntas de entrevista [1]
Pregunta 1
How did I handle a patient on the line bei g rude, screaming, yelling and also crying in the phone with me,