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      The Cigna Group

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      Búsquedas relacionadas: Opiniones sobre The Cigna Group | Ofertas de empleos en The Cigna Group | Sueldos en The Cigna Group | Beneficios en The Cigna Group
      Entrevistas de The Cigna GroupEntrevistas para el puesto de Customer Service Representative (CSR) en The Cigna GroupEntrevista de The Cigna Group


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      Entrevista de Customer Service Representative (CSR)

      31 mar 2026
      Candidato de entrevista anónimo
      Nairobi
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Acudí a una entrevista en The Cigna Group (Nairobi)

      Entrevista

      A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience

      Preguntas de entrevista [1]

      Pregunta 1

      Skills you posses that make you fit for the job
      Responder pregunta
      1

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative (CSR) en The Cigna Group

      Entrevista de Customer Service Representative

      12 may 2026
      Candidato de entrevista anónimo
      Bengaluru
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 semana. Acudí a una entrevista en The Cigna Group (Bengaluru) en abr 2026

      Entrevista

      I was referred through a friend. And on the next day i had to give the in office interview. I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough. by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process. Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role. I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me. and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement. and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools. I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.

      Entrevista de Customer Service Representative (CSR)

      29 ene 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en The Cigna Group

      Entrevista

      I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions

      Preguntas de entrevista [1]

      Pregunta 1

      Describe where you encountered a difficult customer how did you handle it?
      Responder pregunta

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