Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en TTEC (Atenas, , Ática) en jun 2019
Entrevista
Approximately 45 minutes interview either face-to-face or through zoom, CV based interview, and language evaluation. The recruiters are really friendly. Interview questions regarding customer support. Previous call center experience is preferred but not a must.
Preguntas de entrevista [1]
Pregunta 1
What do you think is the key challenge when dealing with a customer via telephone, chat or email rather than face to face? (How would you overcome these challenges? . etc.)