Envié una solicitud electrónica. Acudí a una entrevista en TTEC (Roseville, CA) en jun 2026
Entrevista
Apply, assessment, fight tooth and nail for an interview spot. Secured the spot, no link to attend. Reached out to customer service, got a link. Wrong position and the got the correct one to interview and get an offer.
First interview was a phone interview, the second interview was a group interview followed by a breakout session into a 3 person group. Interview process was very straightforward and easy.
Group interviews where you hear about the position ro determine if you want it. You may speak to someone individually but not always. Then you are sent an offer letter if indicating interest
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Preguntas de entrevista [1]
Pregunta 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.