Solicité el puesto en persona. Acudí a una entrevista en TP
Entrevista
Prepare to be there all day, 6 hours+. 1st step was computer literacy testing, about 5 sections, roughly a hour. 2nd step wait for a interviewer to come take you in the office, they talked about 30 or so minutes describing the job and asking minor questions about your experience, then send you back to the waiting area to consider, 30+ minutes . Then if they like you, the bring you onto the call floor where the pair you with an agent to observe their work. Leave you there for a hour. Then come get you and role play with a different interviewer where the observe your speech, swiftness on the keyboard, and ability to keep the customer intrigued. Takes another hour. After that they send you back to waiting area where you sit to see if they are going to offer you a position. The original interviewer comes and take you in the office and as if you would like to become a employee, describe pay, hours and guidelines. Then send yu to the clinic where they drug test you ON THE SPOT. Which takes another 2 hours.
Preguntas de entrevista [1]
Pregunta 1
If your car broke down, how would you get to work?
Very quick and efficient. I’d personally say the entire process was easy if you have experience. They would ask you to answer basic questions, such as experiences and how you navigate objections. Recruiters kept it professional and organized.
Simple over the telephone conversation, asking about background, studies, etc. They called after a long time and I had already found another job so I asked very few questions about the position and did not go on with it.
The have a step by step process followed, all documented and you can request for feedback. They are polite, final interview is challenging since you are being interviewed by the ops manager