Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en TP (Toronto, ON) en may 2014
Entrevista
1st interview:
1) Say something more about your work
2) I hav past CSR experience so I was asked what kind of tasks I had to do
3) Say you have a goal you are finding very difficult to achieve..What will you do
4)Basic computer skills: MS word,excel, internet, changing background..typing speed
5) Have you ever handled angry customers?What did you do?
2nd interview:
1) If a customer calls about a technical difficulty, and you know how to solve it, but under company laws you are not supposed to. What will you do? What will you tell the customer?
2) She will think about an item, say a grocery item. Within 5 minutes and in no more than 20 questions, you have to find out what the item is.She wont give you any hint, and she will only answer is yes or no...This was the hardest for me cz i was supposed to narrow down and i was broadening it up..
Solicité el puesto por otro medio. Acudí a una entrevista en TP (Accra)
Entrevista
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.