Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en TP (Toronto, ON) en feb 2019
Entrevista
The interview process was very easy . We were given a normal English written test to complete followed by a group discussion round and Then followed by interview with technical person.
Preguntas de entrevista [1]
Pregunta 1
I was asked about QA process and CSAT in call centers based on my previous experience.
The interview process started with a telephonic round, proceeded to HR, followed by OPS, then OPS Technical, and concluded with the Amcat assessment, ensuring comprehensive evaluation across communication, operations, technical, and aptitude.
The interview process started with a telephonic round, proceeded to HR, followed by OPS, then OPS Technical, and concluded with the Amcat assessment, ensuring comprehensive evaluation across communication, operations, technical, and aptitude.
They asked me how you will handle frustrated clients and are you able to manage them and they ask are you comfortable with relocation. They also asked diffrence between firewall and antivirus.