Solicité el puesto por otro medio. El proceso duró 3 días. Acudí a una entrevista en TP (Indore) en ene 2018
Entrevista
First you have to ho office then in front of the entrance gate in help you have to prove your resume then they send you in kebin where you have to enter your detail after it you will get a application number .After this your interview process started which can be in group or solo .They check you English speaking flow then next round if you selected
3 Telefonate und 2 Test.
Die Mitarbeiterin hat mir vorher gesagt welche Fragen(nicht alle aber 2/3) sie stellen wird und mir geraten mich darauf vorzubereiten.
Das habe ich dann natürlich auch gemacht und das hat mir sehr geholfen.
Quick and only a few questions and not too hard. It was all basic customer service questions and a short role play and email writing in both languages. Total time was less than an hour.
It was all automated without any human involved where the first one was an online assessment - that's OK saving both recruiter and candidates' time.
Here comes the incompetent part - after the assessment submission, recruiter sent out a mass automated rejection email WITHOUT candidate's name and reason of this failed assessment. The copy and paste format was very obvious because the background has a contrast color tone.
"Dear Candidates,
Thank you for your time and interest in the position with Teleperformance Malaysia.
We regret to inform you that based on your recent assessment results XXX, you did not meet the required criteria to proceed further at this stage."
Please, having a courtesy to at least addressing the candidate's name and one liner explaining which part failed wouldn't take up too much of your precious time.
THANK YOU for your rejection. I wouldn't want to work for an established organization with such poor practice, because candidate experience is employer branding time and you failed it.