I filled out the application online in June of 2010, I'm not one really to wait for a response before seeking face to face contact with an employer. So I first called and then once I seen that wasn't getting me anywhere, I went directly to the building and introduced myself. I wasn't successful the first time but the second time I sort of lucked up. I'm Ex-Military and just so happened the senior recruiter was also, and we were in the same Company once upon a time, just during different decades, him 80s, me 2004. I still took the interview seriously being sure to inform I I've always had customer service, typing, organizing, and time management skills/experience. I passed the typing, reading, and math skills test nearly maxing out. I then did a sit down with an actual employee and watched them before a billing transaction. It seemed like a remember at first but once you do it enough all the information come together in harmony. The down side although is that you become bored due to the repetitiveness once you've done it over a 1000 times. The work environment was like high school all over again, mainly due to the company not requiring much or any experience, perfect for 18 year olds and up. The on the job experience teaches a lot because everyone shares information making it easier to improve job performance.