There are 4 stages: 1st: HR - very easy and by the book. also a part in english 2nd: Online tests (easy) 3rd: Group dynamic - group of people discussing a case study typical of day to day at teleperformance. The problem here is the same about any group dynamics: that are always ungrateful. 4th: Panel Interview with managers. My negative output was that during all of the phases they were very friendly and nice but at the end they gave rehearsed speech on why I wasn't selected. When I ended up asking for specific reasons to help me better myself no one answered, witch I thought was rude after such a long recruitment process.