Solicité el puesto en persona. El proceso duró 1 día. Acudí a una entrevista en TELUS (Las Vegas, NV) en sept 2011
Entrevista
Typical interview process with general questions, plus online customer service quiz on PC with upselling and ability to multitask. Interview process was conducted by Cornerstone Staffing.
Preguntas de entrevista [2]
Pregunta 1
No abnormal questions asked throughout interview process.
Very thorough - well thought out interview. interviewer was nice and experienced, pretty standard interview questions all around. there was also the ability to converse about the job and the responsibilities during and after the interview.
Solicité el puesto por otro medio. Acudí a una entrevista en TELUS (Edmonton, AB)
Entrevista
Interview questions were pretty straightforward, questions about why you should be hired, and what will you bring to the team. I gave them scenery of how have been of great helps to customers, have had over positive feedback from customers over the years.
They ask you typical questions about customer service and solving people's problems. As long as you have ears on your head you can answer the questions they give you. Usually they sit outside the store and do the interview. Be prepared to have distractions walking around you.
Preguntas de entrevista [1]
Pregunta 1
When have you disagreed with a coworker on something?
How did you approach it?