Envié una solicitud electrónica. Acudí a una entrevista en TELUS Digital (Cork) en may 2021
Entrevista
Very enjoyable and straight forward interview, everything explained properly and clearly by HR member. Phone call at the beginning, few online assessments and then online interview with additional team members.
Preguntas de entrevista [1]
Pregunta 1
past job experience, career path, problem solving, customer service experience related questions.
I had a phone call interview which was followed by an English fluency assessment which was then followed by an assessment based on my knowledge of the the company and its clients
They’ve send me a test that i had to complete in an hour. It started with a few grammatical exercises in russian. After that i had writing, listening and a grammar test in English
Interview process took about a week. Classic interview questions, very friendly and laid back atmosphere throughout. I believe there was an initial interview that was much shorter before a longer interview process afterwards.
Preguntas de entrevista [1]
Pregunta 1
Go through an interaction you had with a difficult customer.
Can you name a time you described a difficult process to someone and walk me through the steps.