Envié una solicitud electrónica. Acudí a una entrevista en TD Insurance (Montreal, QC) en feb 2021
Entrevista
Two individuals conducting the interview. Questions were regarding experience in customer service, examples of situations and resolution/ troubleshooting processes accompanied by scenarios/role play and questions about competency working with technology.
Preguntas de entrevista [1]
Pregunta 1
How would you assist the client on the phone who is locked out of their online account?
