I was called in for an interview with the manager. Walked in, very friendly staff, the manager was very cool. The type of questions they ask you for a CSR position is going to be all behavioural. If the managers like you, they will forward your resume to HR and from there, HR will ask you to do an online screening process. I suppose if you pass that, HR will decide if you are hire or not.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en TD (Toronto, ON) en abr 2026
Entrevista
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
Solicité el puesto a través de la escuela superior o la universidad. Acudí a una entrevista en TD (Vaudreuil-Dorion, QC) en mar 2026
Entrevista
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.