Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en TD (Vancouver, BC) en jul 2013
Entrevista
Saw an opening for the CSR position and submitted an application online. Was contacted shortly (within a week) through a phone call to schedule an interview. The interview took place three weeks after the phone call. It was a panel interview including the branch manager, and the customer service managers. They try to challenge any scenarios you provide.
Preguntas de entrevista [1]
Pregunta 1
What suggestions would you make to your previous employer to improve the customer service at his/her company and why
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en TD (Toronto, ON) en abr 2026
Entrevista
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot
