Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en T-Mobile (San Diego, CA) en oct 2020
Entrevista
Three interviews: one with a hiring manager, one-panel interview, and one final interview with the district manager. Questions are mainly scenarios and you describe what you would do in each situation.
Preguntas de entrevista [1]
Pregunta 1
What are some things unique qualities that you have that would qualify you for the role of a sales expert?
Acudí a una entrevista en T-Mobile (Baton Rouge, LA)
Entrevista
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services