Envié una solicitud electrónica. Acudí a una entrevista en T-Mobile
Entrevista
Phone screening, in store with manager, second manager. Will also have to attend a meeting with other group of candidates doing activities and role plays in front of 3 or more mangers. The role plays will be highly important since the DM will be there evaluating. The Chosen ones in the groups will be hired and the rest can try again next time.
Acudí a una entrevista en T-Mobile (Baton Rouge, LA)
Entrevista
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services