Solicité el puesto a través de un captador. El proceso duró 1 día. Acudí a una entrevista en Symetra (Houston, TX) en dic 2024
Entrevista
I was contacted by a recruiter and invited to interview the next day for the temporary contract CSR role. I did the interview and received the job offer 30 minutes later.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to deal with a difficult customer?
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Symetra (Bellevue, WA) en ago 2020
Entrevista
The process consisted of 2 interviews. 1 over the phone that briefly went over why you want to work with the company, past experiences that make you qualified for the role and availability. The second interview was a virtual zoom 1:1 with a manager on the team. The questions were more specific and scenario based.
Preguntas de entrevista [1]
Pregunta 1
Describe a time where you had an upset customer and could not give them the answer they were looking for.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Symetra (Bellevue, WA) en jul 2017
Entrevista
I was contacted about 2 weeks after I had applied online. First I was contacted by the recruiter by email and then the next day I had a phone interview. One week later my interview was scheduled. At my in person interview I met with the supervisor first and then second I did a video interview with 2 managers together. Everyone was extremely kind so it made me much more comfortable. I ended up getting a call from the recruiter before I made it home from the interview. About 45 mins after I left. I was offered the job and started a month later.
Preguntas de entrevista [5]
Pregunta 1
Tell me about a time you had to deal with a difficult customer ?