The interview was fairly simple and the questions were very easy to answer. Just the basics like do you have any previous experience, salary expectations, and such. As a first timer it was easy enough and i got offered the job too.

Simple, straightforward Q, because iit'scustomer support role, so you should have prior experience in the same role would be beneficial, but not necessary. If you have a security licence, that would be a plus for you. If no,t, they still can hire you for the steward role, but those roles are session-based based not permanent