Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Support.com (Redwood City, CA) en mar 2014
Entrevista
Basic Phone Interview Questions. Just make sure you know something about how to troubleshoot and you will be fine. I believe they are just making sure you can formulate a thought in english.
Preguntas de entrevista [1]
Pregunta 1
Q: Describe an experience where you gave great customer service?
Acudí a una entrevista en Support.com (Valdosta, GA)
Entrevista
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Preguntas de entrevista [1]
Pregunta 1
What company’s have you done customer service for?
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Support.com (LaFollette, TN) en ene 2019
Entrevista
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.